Technical service

Support around the route.

Technical support for product selection, route planning and installation, from the first enquiry through delivery.

Technical support, step by step.

Discuss your requirements, confirm the route and coordinate the support your project needs.

  1. 01

    Customer consultation

    Discuss your application, product requirements and available project information.

  2. 02

    Site measurement

    Confirm route conditions and key dimensions when site work is included in the agreed scope.

  3. 03

    Solution recommendation

    Select a suitable product family and routing approach for your project conditions.

  4. 04

    Installation guidance

    Get practical guidance for the approved system, connections and installation conditions.

  5. 05

    Installation

    Coordinate installation support where it is included in your project agreement.

  6. 06

    Follow-up support

    Discuss post-delivery questions and arrange follow-up within the agreed project scope.

Before we start

A useful brief can stay simple.

Four inputs usually make the first technical discussion much more productive.

RoutePlan, sketch or site photos
DimensionsWidth, height and section length
ConditionsEnvironment, loading and span
DeliveryQuantity and destination

Technical conversation

Send the information you have now.

The missing details can be clarified during the discussion.

Contact support